A standard question is whether or not BPO is similar to a call center. While there’s overlap, they’re not identical. Call centers really are a subset of BPO, specifically under front-office BPO, focusing on customer interactions like managing inquiries or grievances. Pinpointing the right features for BPO needs solid business https://jasperrlfat.glifeblog.com/36441609/outsourcing-directive-fundamentals-explained